信息化影响评估：业务流程视角的电子商务扩展

统计研究 ›› 2010, Vol. 27 ›› Issue (12): 57-64.

信息化影响评估：业务流程视角的电子商务扩展

刘敏杨京英

收稿日期:1900-01-01 修回日期:1900-01-01 出版日期:2010-12-15 发布日期:2010-12-15

ICT Impact on E-commerce Migration in a Business Process Perspective

Liu Min & Yang Jingying

Received:1900-01-01 Revised:1900-01-01 Online:2010-12-15 Published:2010-12-15

摘要/Abstract

摘要： 基于创新扩散理论，提出一个信息化影响的测度模型用于评估企业电子商务扩展——从传统渠道转向基于internet电子商务的程度，模型包括相关影响因素和假设命题。按照业务流程观点，用价值链上各职能部门业务流程的电子化实施程度作为电子商务扩展的度量，并收集156家传统实体企业数据验证模型的有效性和假设命题，分析信息化影响的关键因素及其贡献。研究发现企业信息化与电子商务扩展之间存在重要关系，5个因素与行业类别对电子商务扩展影响显著，而企业规模与所有制不是关键因素。本研究提出的测度模型能够有效地测评信息化影响，这对于支持政府和帮助企业制定和建立相关发展战略和方针政策、提供有利条件促进电子商务健康发展，有着重要意义和价值。

关键词: 信息化影响, 电子商务扩展, 测度模型

Abstract: A measurement model is developed for assessing ICT (Information and Communication Technology) impact on e-commerce migration – from traditional channel to internet-based e-commerce at firm level, including related factors and hypotheses, grounded in the innovation diffusion theory. Function-based business processes implemented electronically in value chain are used as measures of e-commerce migration from a business process perspective. The model is verified and the hypotheses are tested for analyzing the determinants and their contribution with a dataset of 156 traditional “brick-and-mortar” firms from China. The results support the relationship between the ICT factors and e-commerce migration, and suggest five drivers and industry type impacting e-commerce while firm size and ownership are non-significant factors. The instrument can help assessing ICT impact more effectively, and better establishing of the favorable strategies and policies in order to facilitate e-commerce in firms.

Key words: ICT Impact, E-commerce Migration, Measurement Model

刘敏杨京英. 信息化影响评估：业务流程视角的电子商务扩展[J]. 统计研究, 2010, 27(12): 57-64.

Liu Min &Yang Jingying. ICT Impact on E-commerce Migration in a Business Process Perspective[J]. , 2010, 27(12): 57-64.