关键词: 服务化困境, 企业行为, 全要素生产率, 知识分配, Fractional Probit模型

Abstract: The paper focuses on the factors of industrial efficiency in the servicing process of manufacturing enterprises and designs a differentiated product model. In terms of demand, the products and services provided by companies are complementary, while in terms of supply, enterprises compete in the distribution of expertise between the production and service. A theoretical model provides an econometric assessment of the relationship between servitization and total factor productivity in manufacturing enterprises. Using the data of listed manufacturing enterprises in China, this paper uses the heterogeneous Fractional Probit model to control endogeneity and conducts an empirical test. The theoretical model and empirical estimation show that there is a U-shaped relationship between the enterprise total factor productivity and servitization, and the test of four industry sectors also proves the nonlinear relationship between servitization and total factor productivity. Ushaped relationships also differ among companies in different regions. The industrial environment, the region and the internal characteristics of products and services of the enterprise have different influences on the performance of the “servitization paradox”.

Key words: Servitization Paradox, Enterprise Behavior, Total Factor Productivity, Knowledge Distribution, Fractional Probit Model